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"A 5% increase in customer retention can increase lifetime profits from a customer by 75%."

Frederick Reichheld,
The Loyalty Effect

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"54% of survey respondents would consider increasing the amount of business they do with a company for a loyalty reward."

Frederick Reichheld,
The Loyalty Effect

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"There is a 39% difference in earnings per share between companies with high engagement vs. companies with low engagement."

Towers Perain Global Study

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"Companies that implement non-cash reward and recognition programs for their channel partners report annual revenue increases averaging nearly 10%."

Frederick Reichheld,
The Loyalty Effect