Five-Star Service

Planning and executing incentive travel programs can be daunting. With Cascadia Motivation's five-star service, you can leave the stress behind and simply enjoy the experience. Whether you need a partner to fully manage your program or support your internal planning team, we’re here to help create a seamless and memorable event.

From the initial planning stages to the post-event survey, our team of industry experts handles every detail. We leverage our extensive experience to anticipate potential issues and implement proactive solutions, ensuring a smooth and uninterrupted experience for you and your team.

Our commitment to excellent communication with you, our team, and vendors guarantees that your program runs flawlessly, and any issues are promptly addressed.

We are dedicated to delivering exceptional care and support. For instance, our travel programs offer a 24/7 call service and on-the-ground support staff to assist you whenever needed.

Cascadia Motivation’s white five-star services allow you to relax and enjoy the experience, knowing everything is meticulously taken care of.

To learn more about the five-star services that enhance our incentive travel programs, contact Cascadia Motivation.

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Premium Air Service

White-glove Attention for Your Air Travel Needs

Participants in your program deserve the very best throughout their entire trip. At Cascadia Motivation, we strive to optimize the travel experience for everyone involved, ensuring comfort, convenience, and safety for your participants, along with competitive pricing and responsive service for you.

Your dedicated Cascadia Travel Operations Manager serves as your central point of contact for all aspects of your program. They coordinate with our in-house Air Travel Department, which works behind the scenes to manage every detail of your group travel needs. This includes negotiating fares, selecting optimal routes, handling schedule changes, and accommodating alternate travel requests.

Personalized Travel Services

Our in-house team is dedicated to providing a smooth experience for your participants, from the initial contact until they return home. These travel professionals are equipped to handle any questions related to airlines, airports, special requests, flight opportunities, and more. They specialize in:

Customized billing options, whether paid by group or individual
Domestic and international reservations
Full-service air travel department
Reporting tailored to your specific requirements
24-hour emergency toll-free helpline

Pre-Trip Planning

We are dedicated to providing exceptional planning and management services tailored to your program's budget and goals. Our expertise includes:

Advising on specific destination entry requirements
Arranging private aircraft
Evaluating fare branding for optimal flexibility and benefits
Coordinating flight arrivals and departures
Ensuring attendee requests, such as frequent flyer numbers and special meals, are communicated to airlines
Investigating all airlines to determine the best routes
Staying informed about global issues that may impact travel
Managing corporate risk and compliance
Handling seat assignments
Negotiating with airlines to reduce airfare costs, fees, and penalties
Planning and organizing custom travel extensions, including hotel pre/post stays, car rentals, and tours

Flight Monitoring

During your program:

If participants miss a connection, we arrange alternative flights and accommodations in accordance with client policies.
We monitor and communicate any challenging changes to domestic and international travel, ground transport policies, and vendor requirements.
We proactively track flights and schedules before departure, during flights, and on-site to ensure a seamless travel experience.
We offer real-time air travel services on-site at your event.

Certifications

Affiliations